Last updated: January 20, 2026
We understand plans can change. Our policy is based on how early you notify us.
| Notice Period | Refund | Details |
|---|---|---|
| More than 7 days | 100% | Full refund |
| Between 3-7 days | 50% | 50% refund |
| Less than 3 days | 0% | No refund |
| No Show | 0% | No refund |
You can request cancellation through:
Refunds are processed in:
If you only need to change the date (not cancel), you can do it at no cost with at least 48 hours notice, subject to availability.
Email: support@your-domain.com
WhatsApp: +52 998 123 4567
Hours: Monday to Friday, 9:00 AM - 7:00 PM (CST)